Service & repairs for all brands
Your sewing machine is in good hands! Turn around time is currently 3 weeks, subject to parts and/or service needed.
No appointment necessary, drop your machine off Monday – Saturday 10am-5pm at either location.
Keep your machine running smoothly
Regular maintenance is necessary to keep your machine running smoothly for years to come. MD’s service and repair comes with a 90 day warranty on any service preformed *work not preformed / parts not originally replaced by us are not covered.
MD Machine Service Prices:
- $139 Basic MECHANICAL sewing machines (all brands)
- $159 Basic COMPUTERIZED sewing machines (all brands)
- $179 BERNINA 7 Series machines
- $229 BERNINA 8 Series machines
- $99 Embroidery Module Service (added cost to any machine service)
- $159 Serger or Coverstitch
- $179 Serger / Coverstitch combo machine
- Contact us for Longarm service information
Interested in getting your machine serviced quickly? Our Rush Fee is $45 and will put your machine first in line. This rush service does not guarantee same-day service.
Please include the following accessories with your machine when you bring it in for service: foot control, power cord, bobbin, bobbin case, zig-zag presser foot and any decorative stitch cams (common with older machines).
Basic Troubleshooting
We’ve made a short list to help you determine if your machine needs to be serviced. Sometimes simple adjustments on your machine make for an easy, and quick fix that will get you back to sewing right away!
Tension & Threading:
Re-threading both the top and bobbin thread will often times correct tension problems. The most common tension issue is often caused by incorrect threading. Make sure to thread your machine with your presser foot up to ensure the tension discs are open for the thread to be properly seated.
Replace your Needle:
A new needle is the most cost-effective way to ensure proper stitch quality. We recommend you change your needle every eight hours of sewing. Be sure to use the correct needle for the weight and type of fabric you are sewing.
Oil your Machine:
Maintain machine lubrication for a smooth and quiet sound. Refer to your manual for specific instructions for your machine. For ease, oil your machine with sewing machine oil every time you change the needle.
Service:
For best sewing results, have your machine serviced annually for an in-depth clean, oil, and adjustment. This is a great time to ask questions and get to know our knowledgeable technicians.
BERNINA Support
BERNINA provides a wealth of resources for current and retired sewing, embroidery, and quilting machines.
Click here to access:
- Current and out-of-print BERNINA & bernette manuals
- Firmware updates for your BERNINA sewing machine & download instructions*
- Embroidery software support
*Firmware updates can be done at home but are also performed by a technician at the time of machine service at Modern Domestic.
Meet Iris – Our Certified Technician
Iris is a skilled jazz pianist and piano technician, tuner, and rebuilder. Her creativity and ability to fix things has contributed to her natural gift in sewing machine repair. When Iris isn’t repairing sewing machines she is sewing at home on her antique industrial machine named Jim, or cuddling up with her two sweet wiener dogs. She’s passionate about helping people and educating them when it comes to caring for their creative tools, from pianos to sewing machines!
Meet Ken – Our Certified Technician
Ken’s natural draw to fabric and to fixing things led him to us at Modern Domestic. A Learning Coach by trade, Ken enjoys his time in the tech department reviving machines as well as sewing garments in his off time. Originally from Spokane, Ken moved to Portland in 2017 after 18 years in Austin, Texas. You may run into him at a winery, on a trip, or at the beach with his family (including two fur babies).
Meet Amethyst – Our Certified Technician
Amethyst joined Modern Domestic in 2022 after years of training as a certified Janome, Babylock, Brother, and Pfaff technician. Her well rounded technical skills, paired with her warm and approachable personality, make Amethyst a natural and caring tech — just the type of person you’d want caring for your beloved sewing machine! When Amethyst is not in the shop you can find her reading a good book or playing video games with her brothers.